Cruising with tourist popularity: Mexican wave
Mexico emerged triumphant from the ups and downs of 2017, named as passengers’ most popular destination in CruiseCompete’s ‘CruiseTrends 2017 Annual Report’. Eleanor Wilson discusses the secret of its success with Michele Paige, president of the Florida-Caribbean Cruise Association, and Neil Rippon, Princess Cruises’ vice-president of product management.
Cruising operations: a luxury experience
When Edie Rodriguez resigned as CEO of Crystal Cruises last year, many assumed that retirement naturally beckoned. Instead, her immediate hiring by Ponant to crack the US market for the operator heralds a new phase in the industry veteran’s career. She tells Greg Noone about the challenges facing the line’s expansion, her gruelling schedule and the enduring appeal of luxury cruising.
Environmental concerns of the cruise industry: troubled waters
While the cruise sector is keen to promote its efforts to protect the environment, reports last year from Friends of the Earth and German environmental group Nabu called into question whether more could and should be done. World Cruise Industry Review speaks to campaigners and hears the Cruise Lines International Association’s response to the criticisms in a debate that continues to be incredibly divisive.
Foodie cruise line Oceania: tantalising taste buds
Oceania has long been known as a pre-eminent cruise line for foodies, given its association with a legendary French chef. But how is it striking the balance between tradition and novelty in an age of changing guest preferences? Abi Millar finds out.
Cashless onboard payments with South East Asian cruise lines
Cruise lines operating in South East Asia are increasingly integrating apps like WeChat and Alipay into their on-board payment models. Abi Millar talks to Simon Ho, vice-president of guest commerce and experience at Dream Cruises, about why so many cruise lines are moving towards a mobile-first payment infrastructure and whether it’s a sign of things to come.